Policies and Procedures

Student Good Standing Requirements

Attendance:

  1. Maintaining regular attendance is crucial, as the program encompasses essential knowledge and skills required to become a licensed professional pilot.
  2. Training is divided into two components: ground school, which includes Air Law, General Knowledge, Meteorology, and Navigation, as well as practical flight training.
  3. All course materials and skills are integrated to meet Transport Canada’s licensing standards. For detailed information, visit Transport Canada Licensing.
  4. Both flying and academic skills must remain up-to-date.
  5. Students are expected to attend classes and flight training punctually and fully prepared. Consistently arriving late or missing sessions can disrupt training quality and may lead to program dismissal. 

Grading:

  1. All written exams and flight test standards are set by Transport
  2. Students must achieve specific passing scores to successfully complete each training module and qualify for licensing.
  3. Licenses are issued by Transport Canada upon the successful completion of required written exams and flight Learn more at Transport Canada Licensing.

Evaluation:

  1. Instructors continuously monitor academic and flight training progress.
  2. Each student’s progress is recorded in their Pilot Training Record, documenting completed training exercises.
  3. Instructors are responsible for recommending students for exams and flight tests based on demonstrated competence. 
  4. If a student does not meet required standards, additional training is provided before retaking the exam or test with instructor approval.

Tuition Payment Policy

  • All tuition fees for the flight training program must be paid in full prior to the first day of class.
  • Payment can be made via credit card, cash, certified cheque, or e-Transfer.
  • If the tuition is not paid in full by the due date, access to the training program will be suspended, and the student will not be allowed to participate in classes or flight training until payment is settled.
  • Failure to pay tuition fees in full may result in cancellation of the student’s enrollment in the program.

Tuition Refund Policy

  • Refunds are subject to an administrative fee, which will be determined on a case-by-case basis.
  • Refund requests must be made in writing and are generally processed within 60 days after the request and account review. For more information check the website Millennium Aviation

Tuition Refund Timing

  • Tuition will be refunded if the student is unable to attend the program due to a failure to obtain a student visa or other valid circumstances, minus the administrative fee.
  • For other situations, tuition refunds will be issued as per the Cancellation and Refund Policy.
  • Tuition will not be refunded after the program begins unless the student withdraws due to exceptional circumstances that are deemed valid by Millennium Aviation.
  • The refund will be processed using the same payment method used for the original transaction.

For regarding fee and refund contact at:

Academic Integrity & Grievance Policy

  • Incidents of academic dishonesty are reviewed by the Director, Student Advisor, and Instructor.
  • Students are encouraged to first discuss concerns with the Instructor or Student Advisor.
  • Dishonesty within the school may result in dismissal.
  • Appeals for Transport Canada exams are handled directly by Transport Canada.

Transport Canada Regulations & Policies:

  • Flight Test Guide – Private Pilot Licence (Aeroplane): Click Here
  • Flight Test Guide – Commercial Pilot Licence (Aeroplane): Click Here
  • Canadian Aviation Regulations (CARs) – Transport Canada: Click Here

Grievance Resolution

  • Students must present grievances to the Director both in writing and verbally.
  • Action is taken promptly to address concerns.
  • Meetings with involved parties aim to find resolutions that satisfy all stakeholders.
  • If unresolved, Student Advisors, such as Michael Benjamin and Randy Kerney, assist in achieving a solution.
  • Records of grievances and resolutions are maintained in the student’s file.

Email for Grievances:

Appeals:

  • Students may bring grievances or appeals to the Director for resolution.
  • Appeals must be submitted verbally and in writing.
  • Meetings are held with involved parties to resolve issues.
  • If a resolution cannot be reached, students are referred to external advocacy organizations.
  • A written record of the appeal and resolution is provided to the student and filed within their international student record.
  • Appeals involving Transport Canada exams or tests are managed by Transport Canada. For more information visit at Transport Canada

Student Withdrawal

  • Students must provide the Director with both written and verbal notice of their intent to withdraw from the program, clearly stating the reason for
  • Students who discontinue flight training to enroll in another Designated Post-Secondary Institution in Canada must:
    1. Inform Immigration, Refugees and Citizenship Canada (IRCC) of the change. Click at Changing your school
    2. Be aware of any implications on their study and work in Canada.
    3. Ensure they are meeting all conditions of their study permit.
  • Records will be maintained by Millennium Aviation until requested or required by relevant agencies.
  • $200.00 administrative fee will be charged for processing the All outstanding accounts must be settled prior to departure.
  • Any unused funds on the student’s account for training will be refunded. Withdrawing from the program may impact the student’s study visa

For further assistance, students can contact Millennium Aviation Administration or visit Immigration, Refugees, and Citizenship Canada (IRCC) for study permit guidelines.

Dismissal:

  • The Director reserves the right to dismiss a student for due cause, resulting in discontinuation of the program.
  • Grounds for dismissal include, but are not limited to, dishonesty in exams, poor attendance, inadequate progress, inability to comprehend or complete the program, abusive or harassing behavior, and destructive conduct.
  • A meeting between the student and the Director will be held to discuss the reason for dismissal.
  • Dismissal will be communicated both verbally and in writing to the
  • Millennium Aviation will retain records of the dismissal until requested or required by relevant agencies.
  • $250.00 administrative fee will be applied for processing the All financial accounts must be cleared before the student’s departure.
  • Any unused funds on the student’s account will be
  • Dismissal from the program may impact the student’s study visa Transfers:
  • Students must provide written notices to the Director and the IRCC of their intent to transfer to another institution.
  • The Director will meet with the student to plan and facilitate the transfer
  • Millennium Aviation will contact other institutions to explore potential placement opportunities and gather relevant information.
  • Transfer arrangements will be finalized after a thorough evaluation of the accepting institution.
  • Any remaining funds on the student’s account will be refunded.

Student Records:

1. Millennium Aviation maintains student records, including course information, indefinitely in secure files. Student files may include (as applicable):

  • Enrollment and Agreement Contract
  • Acceptance Letter
  • PAL Letter
  • Birth Certificate
  • Passport Copy
  • Study Visa Copy
  • Licenses
  • Radio Operator Certificate
  • Current Transport Canada Medical Certificate
  • Recommendations for exams and flight tests
  • Exam results
  • Correspondence related to enrollment, transfers, dismissal, or other matters.
    • Classroom attendance for Ground School is recorded in the Ground School. Book and added to the Pilot Training Record. Online attendance is also recorded.
    • Flight training records are documented in the Pilot Training Record and on official Flight Sheets. All these records are kept indefinitely.
    • Financial transactions, including payments, invoices, and statements, are stored in Millennium Aviation’s head office system and are available upon request. 
    • Students may request records related to Ground School attendance, flight training, and finances at any time.